TERMS & CONDITIONS
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General
These Terms & Conditions shall apply to all sales through Eclipse Official Merchandise and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon Eclipse Official Merchandise, unless approved in writing by an authorized representative of Eclipse Official Merchandise.
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Price and Payment
Every product is shown including tax. In the checkout page you can see the shopping cart, the total price including all fees, taxes, shipping methods and payment methods.
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Encryption
Credit cards:
Your credit card payment is secured by Stripe. The card number is sent through a strongly encrypted connection directly to the bank. The merchant does not have access to any information about the card or your bank account. Stripe uses SSL which is the industry standard and among the best software available today for secure commerce transactions.
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Delivery
The delivery time varies and it depends on the shipping method you have chosen.
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Standard Shipping can take between 1-3 weeks from the date the order is processed by our warehouse. In some cases, and to some countries, the delivery time can be up to 5-6 weeks due to customs and other reasons beyond our control. However these cases are very rare. The Standard Shipping service is a traceable service and you will receive your own tracking code. Postnord is our carrier for the standard shipping method.
In case Eclipse Official Merchandise has reason to question buyer’s solvency or ability to pay for the delivered products, Elipse Official Merchandise have no obligation to deliver the products, and shall be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by Eclipse Official Merchandise.
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Guarantees and Services
Eclipse Official Merchandise pays for all shipping costs if we have sent wrong or defect product.
The customer has to pay for all shipping costs if they have ordered the wrong size, wrong item, etc.
In both cases 100% of the goods value will be returned.
All stuff is handled by Eclipse Official Merchandise and are shipped out from our own location in Sweden.
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Privacy Policy
When ordering a product/service you will be asked to fill in you personal information. Upon purchase you agree to this information is stored in accordance with Eclipse Official Merchandise’s privacy policy in order to fulfill our agreement to you as our customer. In accordance to the law you have the right to know the information Eclipse Official Merchandise has registered about you. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed. If this is the case please contact us.
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Force Majeure
Eclipse Official Merchandise is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.
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