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Questions?

Contact us through the website chat or send us an email to:

EclipseMerch.com@gmail.com 

Management: Daniel Jager, Southern Accents Mgmt, daniel@southernaccents.se

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Booking: Nikolas Krofta, Bottom Row, nikolas.krofta@bottomrow.com

 
  • Do we ship internationally?
    Yes, we do ship internationally. You will be able to select your country during checkout. Shipping times vary depending on destination. Standard Post – Standard shipping, can take between 1-10 weeks from the day the order is processed Please note: Shipping to non EU countries may be subject to duties and taxes. We do not refund original shipping costs, international duties/customs taxes or return shipping costs. However, if your parcel is lost or for any reason is returned to us, we reship it on our cost.
  • How do you ship my orders?
    Your order will be shipped by Postnord. You can trace your order right here after you received an email from our logistics partner "Helloil" with your tracking number.
  • What kind of payment methods do you accept?
    We accept Credit/Debit cards and payments through PayPal.
  • How long will it take to process my order?
    Orders are usually processed and shipped within 1 – 4 business days.
FAQ
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